Privacy Policy

1. Information We Collect

We may collect information about you in the following ways:

Information You Provide Directly

• Name, organization name, job title, email address, and phone number submitted through our contact or discovery call forms
• Information shared during consultations, discovery calls, or client engagements
• Payment information processed through secure third-party payment processors

Information Collected Automatically

• Browser type, device type, IP address, and operating system
• Pages visited, time spent on pages, and links clicked
• Referring URLs and general geographic location

Information from Third Parties

• Information from scheduling tools, email marketing platforms, or other services you use to connect with ARK

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule discovery calls
• Deliver consulting services and fulfill client engagements
• Send administrative communications related to your engagement
• Send marketing and educational emails, where you have opted in
• Improve our website, services, and user experience
• Comply with legal obligations and protect our legal rights

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website or delivering our services (e.g., scheduling software, email platforms, payment processors), bound by confidentiality obligations
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• With Your Consent: In any other circumstance with your explicit consent

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You may set your browser to refuse cookies; however, some features of the site may not function properly as a result.

5. Email Communications

If you opt in to receive emails from ARK Impact Collective, you may receive newsletters, resources, event updates, and promotional content. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will not send you marketing emails without your consent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with your applicable data protection authority

To exercise any of these rights, please contact us at the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before submitting any personal information.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website following any changes constitutes your acceptance of the updated policy.